Professional Account Services & FAQ
Access professional account services and FAQs for quick solutions and clarity
- About the PGx Test, Warnings & Limitations
- How to send an intake form
- How to send a lifestyle assessment to a client
- How to create custom intake forms
- Generating a PDF of lab results
- How to create your client's Action Plan
- How to white label reports
- How To Integrate SelfDecode Into Your Practice
- Practitioner Pricing
- How to request your client's pre-paid return label (Non-US clients only)
- How to find your social sharing affiliate link
- How to add notes to a client's profile
- Which referral method should I use?
- My former client wants their own account
- How to look up an order
- Messaging connected clients through SelfDecode
- How can I share results with Created client accounts?
- Managing your client subscriptions
- PromicsEdge Rebranding FAQ for Professionals
- How to Send Pre-Ordered DNA Kits to Your Clients