DNA Testing Processes & Shipping
Comprehensive resources to navigate DNA testing processes and shipping with ease
- Is the DNA test a saliva sample or cheek swab?
- Do you ship to my country?
- How much does shipping cost?
- I can't register my kit
- How to ship your kit back to us
- How to request your pre-paid return label (Non-US Customers only)
- List of countries ineligible for prepaid return labels
- How to collect your DNA sample
- Do I need to refrigerate my DNA sample?
- Can a child undergo a DNA test?
- Can you ship kits together?
- I forgot to register my kit
- How to Ship Your DNA Kit Back from the US
- What happens if I order a kit outside the US and it gets stuck at customs?
- How to Ship Your DNA Kit from Australia
- How to Ship your DNA kit from Indonesia
- How to Ship Your DNA Kit from Mexico