Which referral method should I use?
This article only pertains to practitioners with prepaid subscriptions such as Pro Starter, Pro Premium, Pro Business, or Lifetime Pro accounts.
Up until now, your go-to method for adding clients is using prepaid client credits and ordering DNA kits directly through your practitioner portal. Now, we've introduced more options in how you can refer clients to SelfDecode.
As you know, Created accounts don't give clients access to their results. So, we've rolled out two new methods for you to add clients, offering more flexibility to connect and share their results.
Affiliate Link: Direct your clients to order through your personalized referral link. They will automatically connect with your account, so you can view their results through your practitioner portal. Bonus! Your clients get 10% off with preferred practitioner pricing and you receive a 25% commission on the sale.
Find this modal on your dashboard.
Pay & Connect: Register clients and pay on their behalf. Then, choose to share results (or not). Registering for a client gives you access to practitioner-exclusive rates! You get 10% off with preferred practitioner pricing and a 25% commission in the form of a discount - that's 32.5% off when you register for a client.
Go to Add Client on your dashboard to locate this modal.
Along with these new options come some differences, like pricing, connection access, renewal fees, etc. Explore the comparison chart below to determine which referral method works best for you and your clients 👇
Learn more about Created and Connected accounts
Comparing Referral Methods
Client Credits | Affiliate Link | Pay & Connect | |
Account Status | Created | Connected | Connected |
Are Results Shareable? | No | Yes | Yes and No - it's optional |
How To Add Clients | Redeem prepaid client credits | Clients order from your referral link | You pay and register for a client |
Pricing for a standard DNA Kit + Health Insights for one year | $164 for a SelfDecode branded kit on a Pro Starter plan (Cost of client credits + Cost of a DNA kit) |
$376 (regular $417) The price includes a 10% preferred practitioner discount |
$282 (regular $417) The price includes a 10% discount + a 25% commission discount |
Commission | None | 25%, issued after the sale is made | a 25% commission discount is incorporated into the price |
Annual Renewal Fee | None. You have access to client results indefinitely. | Your client pays $120 | If the client is connected, the client pays $120. If the client is not connected, you pay $120. |
Benefits | Maintain control without sharing all the results with clients Share insights conveniently via customizable PDF reports, which can be white-labeled |
Reduced administrative workload Earn commissions by easily sharing your unique link on social media You receive a 25% commission rate on sales |
Gain control over pricing - you set your own! Flexibility to bundle DNA testing with other services Enjoy discounted kit orders for tailored pricing strategies Results shared via PDF reports can be white-labeled |
Note: Connected accounts are priced slightly higher than Created accounts since individuals have their own accounts with personalized access. However, as a practitioner, you get exclusive discounted rates when ordering for your clients! So, while you're offering them the convenience of their own access, you're also enjoying some sweet savings.
Please note, the renewal fee for clients who were added prior to June 25, 2024 is $99/year