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Lab Shop FAQ

FAQs and instructions relating to Quest Diagnostics testing and appointments

  • How does lab testing through SelfDecode work?
  • Can I order lab tests from SelfDecode?
  • What information is needed to order labs?
  • How long will lab results take?
  • What is the refund policy for Lab Shop orders?
  • Do Lab Shop orders expire?
  • How to book an appointment
  • Preparing for your appointment
  • Should I print my requisition?
  • Do I need to bring my ID to my appointment?
  • Where can I get my labs drawn?
  • What if I'm on medication?
  • What does fasting mean?
  • Will I pay anything at the lab?
  • Is your service legal?
  • How accurate are the results?
  • How much blood is taken?
  • I can't give blood from my arm
  • Is this HIPAA compliant?
  • Venipuncture vs. Home Testing Kits
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