Do You Ship to My Country?
SelfDecode ships DNA kits to most countries and territories worldwide, making personalized health insights accessible to you no matter where you live. However, we cannot ship to some countries due to local customs restrictions or national regulations.
Countries We Cannot Ship To
Afghanistan, Albania, Antarctica, Belarus, Burundi, Crimea (Ukraine), Cuba, Eritrea, France, Iran, Iraq, Kosovo, Mali, Montenegro, Myanmar, North Korea, North Macedonia, Russia, Serbia, Somalia, South Korea, South Sudan, Sudan, Syria, Ukraine, Venezuela, Vietnam, Yemen, Zimbabwe
Note: These restrictions are based on government and customs regulations, not SelfDecode policy.
Options for Restricted Countries
If we can't ship a DNA kit to your location, you can still use SelfDecode with a raw DNA file from another provider like 23andMe, Ancestry, or MyHeritage.
Upload your DNA file here. For questions, contact support@selfdecode.com, and we'll help you through the process.
Special Instructions for India
Customers in India can order a DNA kit by emailing support@selfdecode.com with your shipping address and phone number. Our team will send you a payment link. Once payment is complete, your kit will be dispatched. Please note: Customers in India are responsible for arranging and paying for their own return shipping to our UK receiving hub (Milton Keynes). Prepaid return labels are not available for India.
What's Next?
Once you've uploaded your DNA file, you'll gain access to powerful, personalized health insights. Want to explore premium reports? Check out the Ancestry Report, Medical Reports, and more through our dashboard.
Have questions? Reach out to support@selfdecode.com.