When I register a client, who pays for the renewal fee?

We are delighted to offer an exciting option that enhances flexibility in enrolling clients: the ability to pay on their behalf!

When you register a client and cover their fees, the combined cost for a DNA kit + Health Insights is just $282. There's a $120 renewal fee after the first year to ensure ongoing access to the results.

Now, let's dive into who covers the renewal fee when you register a client. Here's the breakdown: It's crucial to understand that the renewal fee is linked to the account owner.

Who's the owner of the account?

Initially, when you register a client, you're the account owner. Once you invite clients to view their results, the ownership shifts to them. Consequently, your client assumes responsibility for the $120 renewal fee upon gaining access to their results.

What if they don't want to renew their membership?

They can choose to opt out of auto-renewal if they decide not to continue their membership.

What if you don't invite your clients to view their results?

In that case, the account ownership remains with you. This means you'll be responsible for the $120 renewal fee to maintain access to your client's results and the full suite of health optimization tools on SelfDecode.

What should I do with inactive clients?

You also have the option to opt out of auto-renewal after the first year if you no longer need access to your client's results.

This new payment option not only streamlines the enrollment process but also empowers both you and your clients to take charge of their health journey with ease and flexibility!

Sign up for Pro Connect!