How to Add a Client
Check out this helpful video that explains How to Create a Client!
Find out how you can share SelfDecode by sending a referral link or paying on behalf of a client.
- Select Add Client on your My Clients page:
- Choose how you want to add your client. There are two options, which we'll explain in detail below:
Option A. Affiliate Link
Your client pays via your affiliate/referral link
This option is ideal for pros who want their clients to have full access to their results with less administrative work.
1. Simply select Copy to generate your custom referral link and send it to your clients.
Affiliate Link Pricing
Clients can order DNA kits, health analysis plans, and add-on reports seamlessly through your affiliate link. They will save 10% on every order and you'll earn a 25% commission on every sale (paid out monthly).
| Retail Price | Client Pays (10% off) |
Your Commission (25%) |
|
| DNA File Upload + Health Analysis Only | $318.88 | $286.99 | $71.75 |
| DNA Kit + Health Analysis | $417.88 | $376.09 | $94.02 |
| Add-On Reports | |||
| Ancestry | $99.00 | $89.10 | $22.28 |
| Medical Reports | $99.00 | $89.10 | $22.28 |
| Longevity Screener + Medical Report Bundle | $249.00 | $224.10 | $56.03 |
| Medication Check (Pharmacogenomics) | $99.00 | $89.10 | $22.28 |
| Family Planning (Carrier Status) | $99.00 | $89.10 | $22.28 |
Things to Keep in Mind
- Your client pays for their own account.
- Your client will automatically receive 10% off. You will earn a 25% commission from the sale.
- The client will receive a message to connect with your professional account after they sign up. This allows you to view their results.
- Each plan includes a one-year membership to SelfDecode. After the first year, a renewal fee of $119.88 will be charged to your client to maintain membership access. They will receive an auto-renewal reminder 30 days in advance to give them plenty of time to make changes.
- There is no commission on renewal fees.
Option B. Create a Client
The Pro pays on the client's behalf
This option is ideal for Pros who:
- Wish to offer DNA testing as part of a larger wellness package including other services.
- Prefer to cherry-pick specific reports to share with clients (this is available if you do not share the results with clients).
- Wish to invoice clients separately and pay SelfDecode directly.
- Are white-labeling reports.
1. Click Add Client.
- Select Create.
Note: There is a base fee of $180 to create the client — this fee is required, regardless of whether you upload a 3rd party DNA file or purchase a SelfDecode DNA kit. This covers the cost of the 1400+ DNA Reports.
Your options will populate according to your preferences, which were selected when you logged in for the first time (as of March 6, 2025). You can edit your preferences at any time on your My Account page.
2. Tell us whether you prefer to send a DNA kit directly from SelfDecode, use a kit from your office, or upload a DNA file from another service — select Want to use a DNA Test Kit from your office or upload a DNA file? to expand the preferences:
- Select add-on reports. You receive a special practitioner discount on all DNA Clinical Reports. See our FAQs for more info:
- If you are placing a DNA kit order, enter the client's Shipping Country.
- You will be prompted to enter the rest of the client's shipping address once your checkout is complete — for now, only the country is required. Your shipping fee will populate based on your selection on the right-hand side of the checkout page
- Confirm your payment information and complete your checkout.
Things to Keep in Mind
- You pay for your clients' account.
- You receive a practitioner-exclusive discount (32.5%).
- You will retain access to your client's results indefinitely, except in the case where you connect with your client.
- You have the option to connect with your client and set them up with their own account. To do so, just select Connect to the right of their name on your My Clients page, and they'll be sent an invitation to create their own password and log in.
- If you connect and share results with your client, ownership of their account and subscription will transfer to them. The client will then need to pay a renewal fee ($119.88) to maintain access to their results when the subscription expires.
- The subscription's creation date begins when you create a client on your account, not the date that access is shared with the client. This means that if you connect with your client before one year from the creation date, they'll have time to access the results before the account expires. If you connect with your client after one year, they will need to renew their subscription before gaining access to the results.
- As a provider, you will retain access to your client’s results indefinitely, unless you share the results with them. In that case, your client will be responsible for paying the renewal fee to maintain access.
Practitioner Rates
Enjoy 32.5% off when you order for your clients through your SelfDecode Pro account.
| Retail Price | Practitioner Rates (32.5% off) |
|
| Genotyping DNA Kit | n/a | $99/ branded kit $119/ unbranded kit |
| Genotyping File Analysis | $318.88 | $180.00 |
| Whole Genome Sequencing DNA Kit + File Analysis* | n/a | $680.00 |
| Add-On Reports | ||
| Ancestry | $99.00 | $66.83 |
| Medical Reports | $99.00 | $66.83 |
| Longevity Screener + Medical Report Bundle | $249.00 | $168.08 |
| Medication Check (Pharmacogenomics) | $99.00 | $66.83 |
| Family Planning (Carrier Status) | $99.00 | $66.83 |
*Whole Genome Sequencing will be available soon.
Still need help?
If you still have questions regarding pricing, commission, or bulk ordering, we recommend our help article Changes to your SelfDecode Pro Subscription.
We are also happy to answer any questions you might have via email — please don't hesitate to reach out at support@selfdecode.com!