Medical Reports FAQ

Please note, we are unable to perform consultations for individuals under the age of 18.

What topics are covered in the Medical Reports? Will you add more topics?

APOE
Heart Failure
Atrial Fibrillation
Cataracts
Deep Vein Thrombosis
Tachycardia
Lupus
Glaucoma
Age-Related Macular Degeneration
Hemochromatosis
Hashimoto’s Disease
Graves’ Disease
Narcolepsy
Alzheimer’s Disease
Heart Attack
Parkinson’s Disease
Stroke
Mitral Valve Prolapse
Keratoconus
Pulmonary Fibrosis
Systemic Sclerosis
Multiple Sclerosis
Sjogren’s Syndrome
Actinic Keratosis
Fibromyalgia
Pulmonary Hypertension
Aortic Stenosis
Aortic Valve Calcification
Ehler-Danlos Syndrome
Diabetic Foot
Neurodivergence
Diabetic Neuropathy
Amyotrophic Lateral Sclerosis (ALS)
Schizophrenia
Myocarditis
Seizures
Alopecia Areata

We will add more reports over time. Please visit this page or contact us for the most up-to-date list.

Why do I have to pay for the Medical Reports?

By charging for select products, we're able to focus on features that are most valuable to our customers and prioritize innovation. This allows us to deliver the best possible experience and continually enhance our platform.

Additionally, it enables us to maintain a lower subscription cost for those who may not be interested in these specific reports. We offer a standard base subscription type tailored to the average customer, with the option to add on other health optimization tools and features as desired. This approach allows for a more customizable experience, ensuring that everyone can find value in our offerings.

I am a medical professional. Can you unlock the Medical Reports for me?

Please contact our Customer Support team to discuss our professional subscription options!

Are these reports considered a covered service under my health insurance benefits?

Our Medical Reports are not a covered service as we are a consumer DNA testing company. We do not work with insurance.

How long is the consultation?

The Medical Consultation is 15 minutes.

Where does the consultation take place?

It takes place over Zoom.

No-show/cancellation policy for the Medical Report Consultation?

Please email our staff at consults@selfdecode.com if you are running late, cannot make your appointment, or need to reschedule at least 24 hours in advance of your appointment.

If 24 hours notice is not given, a partial fee (50% of your consultation price) will be charged.

You may reschedule a session a maximum of twice. Attempting to reschedule a third time will result in a loss of the appointment.

A "no show" is someone who misses an appointment without canceling it at least 24 hours in advance.

After 15 minutes, if you are not present at your appointment, you are considered a "no-show".
The 1st "no show" instance prompts a reschedule of the appointment.
The 2nd "no show" instance results in a loss of the visit with no full or partial refunds.