Disease Reports FAQ
What topics are covered in the Disease Reports? Will you add more topics?
- Age-Related Macular Degeneration
- Hashimoto's Disease
- Atrial Fibrillation
- Alzheimer's Disease
- Heart Attack
- Heart Failure
- Deep Vein Thrombosis
- Graves' Disease
We will add more reports over time. Please visit this page or contact firstname.lastname@example.org for the most up-to-date list.
Why do I have to pay for the Disease Reports?
In order to unlock the disease reports, you would need to purchase a consultation with one of our medical professionals. We are unable to make any exceptions. This is due to liability reasons.
That being said, we have offered some packages that included the Disease Reports and a consultation. If you aren't sure what your subscription includes, please contact email@example.com.
I am a medical professional. Can you unlock the Disease Reports for me?
We can definitely understand wanting to unlock the Disease Reports as a medical provider.
However, it is our policy that users with regular consumer accounts need to purchase a consultation with one of our medical professionals. This is due to regulatory reasons and we are unable to make any exceptions.
If you would like to access the Disease Reports without purchasing a consultation, our support team would be happy to go over the professional subscriptions we offer.
Are these reports considered a covered service under my health insurance benefits?
Our Disease Reports are not a covered service as we are a consumer DNA testing company. We do not work with insurance.
How long is the consultation?
The Disease Consultation is 30 minutes.
Where does the consultation take place?
It takes place over Zoom.