Ordering WGS: How It Works, Timelines, and FAQs

How to order whole genome scanning

Note: If you don't have a SelfDecode account yet, you can purchase whole genome scanning here.

For existing customers

1. Log into your SelfDecode account.
2. Order your kit from the WGS tab at selfdecode.com/app/wgs.
3. Receive your kit in the mail. Shipping typically takes 10–15 business days.
4. Collect your sample using the included cheek swab (1–2 minutes).
5. Drop the prepaid return package in the mail.
6. Wait for lab processing. Once your sample arrives at the lab, processing takes 10–20 business days.
7. Access your reports in your SelfDecode account. Results appear automatically once they're ready, and we'll notify you by email.

Total time from order to results is typically 4–6 weeks.

Frequently asked questions

Who is whole genome scanning available to?

Whole genome scanning is available to customers worldwide.

Can I upgrade my existing DNA kit to whole genome scanning?

Yes. If you already have a SelfDecode DNA kit, you can upgrade directly in your SelfDecode account at the upgrade price shown in-app. The system automatically prorates the cost based on your existing kit.

How long does it take to get my results?

There are two stages: kit delivery usually takes about 10–15 business days (depending on your location), and lab processing takes 10–20 business days after your sample is received. Total time from order to results is typically 4–6 weeks.

Can I upload my own whole genome data from another provider?

No. Whole genome scanning reports require data processed through our own pipeline. We run the full analysis from raw sequencing data through to annotations, which ensures accuracy and consistency. Third-party files can't be uploaded.

What file format will I receive for my results?

Your raw data will be available to download as a VCF (Variant Call Format) file from your My Account page once your results are ready.

Can I buy WGS reports individually or only as a bundle?

Both. You can purchase reports individually, or choose one of the two packages:

• 30x Whole Genome Advanced Package — the analysis, plus all WGS advanced reports.
• 30x Whole Genome Ultimate Package — the analysis, plus all WGS advanced reports, plus full access to SelfDecode's suite of reports and tools.

Current members can see current pricing and package details at selfdecode.com/app/wgs.

What's the difference between the Whole Genome packages and the Essential or Ultimate Bundles?

The Essential Bundle and Ultimate Bundle use genotyping — SelfDecode's standard DNA test, which reads about 0.1% of your genome directly and expands to roughly 200 million variants through imputation. The 30x Whole Genome packages use whole genome scanning — a deeper, clinical-grade read of your entire genome at 30x coverage — and unlock a different, more advanced set of reports (the ACMG-Based Predisposition Report, Ultimate Rare Variant Screening, Advanced Pharmacogenomics, and the Whole Genome Genius Report).

Do you have a sample report?

Yes. You can view our WGS sample reports here:

• ACMG-Based Predisposition Report (PDF)
• Whole Genome Genius Report

Questions?

Email support@selfdecode.com.