How to order Medical or Longevity Screener Reports for a client
Currently, Medical Reports and Longevity Screener reports cannot be purchased during the initial kit purchase flow. However, once a client account is created, you can easily purchase these additional reports for them in-app.
How to order Medical or Longevity Screener reports:
- Select the client's name on your professional dashboard.
On the top navigation bar, go to DNA Plus > Medical Reports or Longevity Screener. Select the report that you would like to order.
Scroll down the page to select the plan you are interested in ordering.
A SelfDecode DNA kit is required to interpret the Longevity Screener results. If your client does not have a SelfDecode DNA kit, we will automatically display the option that includes a SelfDecode DNA kit with the price adjusted to include the cost of the kit.
- If you have a credit card on file, your payment details will be automatically populated at checkout. If you would prefer to pay with a different payment method, you may choose a new form of payment at checkout.
- Go to DNA Plus > Medical Reports. Click on GENERATE ALL to populate the most up-to-date reports on your client's profile.
How long will it take to generate the results?
This depends on which report you order, and whether your client has a SelfDecode DNA kit or not. Please see the below table for details.
| Without SelfDecode DNA Kit | With SelfDecode DNA Kit | |
| Medical Reports | 3 to 12 hours, depending on the file type | 3 to 12 hours, depending on the file type |
| Longevity Screener | 4 to 6 weeks *a DNA kit will be shipped to your client after an order is made |
3 to 12 hours, depending on the file type |
Discover how you can improve your client's healthspan with the revolutionary Longevity Screener reports here.
Learn more about our Professional SelfDecode platform here.
Need help? Email us at support@selfdecode.com.