How does SelfDecode protect user data?
Yes, your data is secure. Protecting your privacy—and especially your genetic data—is a top priority at SelfDecode. We sell tools to help you understand and optimize your health. We do not sell, rent, or share your genetic data with third parties.
Our Data Protection Commitment
- We don't sell or share your DNA
- We only collect necessary personal information
- Your data is securely stored with tightly controlled access
- You can delete your data whenever you choose
How We Protect Your Data
Limited Access
Only vetted and trusted SelfDecode employees have access to our administrative and backend systems. Access is tightly controlled and logged, and genetic data files are stored securely with very limited internal access.
Secure Cloud Infrastructure
Your genetic data is stored securely on Amazon Web Services (AWS), a leading cloud provider used by healthcare and financial institutions worldwide.
Secure Payments
Payments are processed by trusted, industry-standard payment processors such as Stripe and PayPal. SelfDecode never stores your full payment details.
What Personal Information We Collect
We Collect
- Name (you may use a pseudonym or initials)
- Email address
- Birth date
- Ethnicity
- Birth sex
We Do Not Collect
- Home addresses (except for shipping purposes)
- Government IDs
- Unnecessary identifying information
Industry-Standard Security Practices
Our infrastructure is designed to meet modern security standards, including:
- Secure, SSL-certified connections
- Script protection and hardened application security
- Disk write protections
- Restricted plugin and system access
- Regular external security penetration testing
- Annual SAS 70 Type II examinations
- Encryption of all backup media
- Continuous audit logging and monitoring
Can I Delete My Data?
Yes. You can request complete deletion of your genetic and personal data from our systems at any time. Simply contact support@selfdecode.com, and our team will assist you. See here for more information.