How does SelfDecode protect your data?
Is my data secure?
Yes. Protecting your privacy—and especially your genetic data—is a top priority at SelfDecode.
Our business model is simple: we sell tools to help you understand and optimize your health. We do not sell, rent, or share your genetic data with third parties. Your data is used only to provide you with insights inside the SelfDecode platform.
In Short
- We don’t sell or share your DNA
- We only collect necessary personal information
- Your data is securely stored and tightly controlled
- You can delete your data whenever you choose
How we protect your data
🔐 Limited Access
- Only vetted and trusted SelfDecode employees have access to the administrative/backend systems
- Access is tightly controlled and logged
- Genetic data files are stored securely, with very limited internal access
☁️ Secure Cloud Infrastructure
- Genetic data files are stored securely on Amazon Web Services (AWS), a leading cloud provider used by healthcare and financial institutions worldwide
💳 Secure Payments
- Payments are processed by trusted, industry-standard payment processors such as Stripe and PayPal
- SelfDecode never stores your full payment details
What personal information we collect (and what we don’t)
We follow a data minimization approach, meaning we collect only what’s necessary to provide accurate insights.
We collect:
- Name (you may use a pseudonym or initials when signing up)
- Email address
- Birth date
- Ethnicity
- Sex
We do not collect:
- Home addresses, except for shipping purposes
- Government IDs
- Unnecessary identifying information
Industry-standard security practices
Our infrastructure is designed to meet modern security standards and includes:
- Secure, SSL-certified connections
- Script protection and hardened application security
- Disk write protections
- Restricted plugin and system access
- Regular external security penetration testing
- Annual SAS 70 Type II examinations
- Encryption of all backup media
- Continuous audit logging and monitoring
Can I Delete My Data?
Yes. We respect your right to control your information.
You may request complete deletion of your genetic and personal data from our systems at any time. Simply contact support@selfdecode.com, and our team will assist you.