How to Ship your DNA kit from Indonesia

We include all of the return shipping materials that you will need to return your DNA sample to our lab, including a prepaid return label. The prepaid return label will be sent via email. Please email support@selfdecode.com if you have not received it.

Here are the instructions:

1. Once you have collected your sample, place your sample in the biohazard bag. 

2. Put the biohazard bag containing the sample into the SelfDecode box.

3. Put the entire box in the return envelope and seal the envelope. 

4. Schedule a pickup or drop your sample off with the courier. If you are unsure who the courier is (it's on your label), please contact us.

If you have any questions or run into any issues, simply send us an email at support@selfdecode.com and we will help you. 

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