How to Ship Your DNA Kit from Australia

Outbound shipments to Australia take about 10-15 business days to arrive.

We include all of the return shipping materials that you will need to return your DNA sample to our lab, including the prepaid return label (addressed to the UK).

You will receive your return label via email.

If you do not have a return label, please contact support@selfdecode.com and we will provide one.  

Here are the instructions:

1. Once you have collected your sample, place your sample in the biohazard bag. 

2. Put the biohazard bag containing the sample into the SelfDecode box.

3. Put the entire box in the return envelope and seal the envelope. 

4. Schedule a pickup or drop your sample off with the courier.

If you have any questions or run into any issues, simply send us an email at support@selfdecode.com and we will help you. 

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