How to Ship Your DNA Kit from Australia
We include all of the return shipping materials that you will need to return your DNA sample to our lab, including a prepaid return label.
Here are the instructions:
1. Once you have collected your sample, place your sample in the biohazard bag.
2. Put the biohazard bag containing the sample into the SelfDecode box.
3. Put the entire box in the return envelope and seal the envelope.
4. Schedule a pickup or drop your sample off with UPS. Important: Australian orders cannot be shipped back with Aus Post using the provided return label. Only UPS will be able to ship the package back to our lab using the return label that is provided inside your kit. If you want to use Aus Post to return your DNA kit, please contact firstname.lastname@example.org and we will provide you with the correct address. If shipping your sample back with Aus Post, you will also want to choose the "tracked" shipping option.
If you have any questions or run into any issues, simply send us an email at email@example.com and we will help you.