How to Ship Your DNA Kit from Australia

Shipping to Australia

It typically takes 10-15 business days for your outbound shipment to reach Australia. We provide everything you need to return your DNA sample, including a pre-paid return label addressed to our lab in the UK.

How to Request Your Pre-Paid Return Label

Once your sample is ready, you can request your return label. It will be emailed to you within 3-5 business days. Follow these steps to return your DNA sample:

Return Instructions:

  1. After collecting your sample, place it inside the biohazard bag.
  2. Put the biohazard bag with your sample into the SelfDecode box.
  3. Place the box in the provided return envelope and seal it.
  4. Schedule a pickup or drop off your sample with the courier.

If you have any questions or encounter any issues, feel free to email us at support@selfdecode.com, and we’ll be happy to assist.

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