How to upload your DNA file to SelfDecode

You can upload a DNA file from third-party services like Ancestry or 23andMe to your SelfDecode account. The steps depend on whether you're a new customer or already have an account.

For new customers

If you don't have a SelfDecode account yet, start here: Upload your DNA file.

For existing account holders

Note: You can only upload one DNA file per account. You can't upload an additional file if you've already uploaded one or ordered a SelfDecode DNA kit.

Get your raw DNA file from the service where you had your DNA tested:
- Download from Ancestry
- Download from 23andMe
  
  Most DNA testing companies publish instructions for obtaining your raw DNA file. A quick web search or a call to their support team can help.
Open your dashboard and start your DNA file upload from there.
Upload your file and tell us which service it came from. The screenshot below shows what you will see.
Wait for processing. It's normal for this to take a couple of hours as we analyze up to 200 million genetic variants. You'll receive an email when your analysis is complete.

If the upload option is not available to you, it usually means a DNA kit order is already in progress, or a file has already been uploaded to your account.

Looking for something else in your account? Every page has a direct link on our quick links page, or ask AI Hyperintelligence to take you there.

Need help?

If you have any trouble uploading your raw DNA file, email us at support@selfdecode.com and we'll be happy to help.