DNA Kit Ordering 101
You have two ways to get DNA kits to your clients: order a single kit per client (drop-shipped and auto-registered), or order kits in bulk to your office (which you register manually). This guide covers both options, plus best practices to avoid mix-ups.
Option I – Order per Client (Drop Shipping)
If you need a single kit for a specific client, you don't order a kit separately. When you add a client, you can choose to send a DNA kit during checkout.
How it works:
- The kit ships directly to your client's address.
- It's automatically registered to their profile — no action needed by you or the client.
Option II – Ordering Kits to Your Office
This is the only option that requires manual DNA kit registration.
To order kits to your office:
- On your Main Dashboard, click Order Bulk DNA Kits.
- Set your preferences to office delivery.
How it works:
- Kits are delivered to your practice in bulk.
- You register each kit to a client manually by entering the barcode when you create the client. See our DNA kit registration instructions.
Perks:
- Great for in-person visits or events.
- You control the distribution timeline.
Registering DNA Kits
See our DNA kit registration instructions and guidelines.
A simple rule of thumb: the one who gives the kit registers the kit.
- If we ship the kit to your client, it's already registered.
- If you hand out the kit from your office, you register it — either at checkout or from your dashboard.
- In either case, no action is needed by your clients.
Next Step: Upload Client Labs
Lab reports add depth to your client's health picture. PromicsEdge gives you multiple ways to upload labs for more insights.