How to Allow Pop-Ups in Your Browser

To download PDFs of your SelfDecode reports, pop-ups must be enabled in your browser. Follow the steps below for Google Chrome, Safari, and Microsoft Edge on both desktop and mobile.

Google Chrome

By default, Google Chrome blocks pop-ups. When a pop-up is blocked, you'll see "Pop-ups blocked" marked in the address bar.

Click the pop-ups blocked icon and select the option to "always allow pop-ups and redirects from https://selfdecode.com". Alternatively, adjust this in your browser settings.

Mobile

1. Open the Chrome app and tap the three-dot menu in the bottom or top-right corner.
2. Go to Settings > Site settings.
3. Tap Pop-ups and redirects and toggle the switch to Allow.

Desktop

1. Open Chrome and click the three-dot menu in the top-right corner.
2. Select Settings > Privacy and security > Site settings.
3. Under the Content section, click Pop-ups and redirects.
4. Toggle the switch to Allow sites to send pop-ups and use redirects, or click Add and enter https://selfdecode.com  to allow pop-ups only for SelfDecode.

Safari

Mobile (iPhone/iPad)

1. Go to Settings > Apps > Safari.
2. Turn Block Pop-ups off.

Mac

1. Open Safari.
2. Choose Safari > Settings (or Preferences) from the menu bar.
3. In the Websites tab, you can configure options to allow or block some or all pop-ups.

Microsoft Edge

Mobile

1. Open the Edge app and tap the three-dot menu at the bottom.
2. Tap Settings > Privacy and security > Site permissions.
3. Select Pop-ups and redirects and toggle the switch to Allow.

Desktop

1. Open Edge and click the three-dot menu in the top-right corner.
2. Select Settings > Cookies and site permissions.
3. Scroll down to Pop-ups and redirects.
4. Toggle the switch to Allow, or click Add to specify https://selfdecode.com  only.

Need Help?

If you're still having trouble downloading your results, contact us at support@selfdecode.com. We're here to help!