How to Allow Pop-Ups in Your Browser

To download PDFs of your SelfDecode reports, you'll need pop-ups enabled in your browser. Follow the steps below for Google Chrome, Safari, and Microsoft Edge on desktop and mobile.

Google Chrome

By default, Chrome blocks pop-ups. When one is blocked, you'll see "Pop-ups blocked" marked in the address bar.

Click the pop-ups blocked icon and select "always allow pop-ups and redirects from https://selfdecode.com," or adjust this in your browser settings.

Mobile

1. Open the Chrome app and tap the three-dot menu in the bottom or top-right corner.
2. Go to Settings > Site settings.
3. Tap Pop-ups and redirects and toggle the switch to Allow.

Desktop

1. Open Chrome and click the three-dot menu in the top-right corner.
2. Select Settings > Privacy and security > Site settings.
3. Under Content, click Pop-ups and redirects.
4. Toggle the switch to Allow sites to send pop-ups and use redirects, or click Add and enter https://selfdecode.com  to allow pop-ups only for SelfDecode.

Safari

Mobile (iPhone/iPad)

1. Go to Settings > Apps > Safari.
2. Turn Block Pop-ups off.

Mac

1. Open Safari.
2. Choose Safari > Settings (or Preferences) from the menu bar.
3. In the Websites tab, configure options to allow or block some or all pop-ups.

Microsoft Edge

Mobile

1. Open the Edge app and tap the three-dot menu at the bottom.
2. Tap Settings > Privacy and security > Site permissions.
3. Select Pop-ups and redirects and toggle the switch to Allow.

Desktop

1. Open Edge and click the three-dot menu in the top-right corner.
2. Select Settings > Cookies and site permissions.
3. Scroll down to Pop-ups and redirects.
4. Toggle the switch to Allow, or click Add to specify https://selfdecode.com  only.

Need Help?

If you're still having trouble downloading your results, contact us at support@selfdecode.com. We're here to help!