How to Ship Your DNA Kit from Mexico

If you are returning your kit from Mexico, we cannot provide prepaid return labels. Customers in Mexico must arrange their own shipping for kit returns.

Here is the address you should use to return your kit from Mexico:

Clinical Accessioning
1445 N Loop W, Suite 820
Houston, TX 77008

Here are the steps to follow to ship your kit to our US lab: 

1. Once you have collected your sample, place your sample in the clear zip-top bag. 

2. Put the clear zip-top bag containing the sample into the SelfDecode box.

3. Put the entire box in the return envelope and seal the envelope. 

4. Schedule a pickup, or drop your sample off at a courier of your choice.

If you have any questions or concerns, please email us at support@selfdecode.com for assistance.