Is my data secure?
Our business model is selling you the tools to analyze your DNA to optimize your health. As opposed to other companies, we never sell or share your data with any third parties.
At SelfDecode, we take your privacy and the security of your genetic data seriously. Only vetted and trusted employees of SelfDecode have access to the administrator/backend portion of the site and the text files are stored securely on Amazon’s cloud, with only one person having access.
SelfDecode is committed to our user's privacy. That is why we ensure our infrastructure meets modern security standards by enforcing the following practices:
- Secure SSL Certified Connections Only
- Script Protection
- Disk Write Protections
- Plugin Access Restriction
- External Security Penetration Testing
- Annual SAS 70 Type II Examinations
- Encryption of All Backup Media
- Maintain Audit Logs
We collect the least amount of information possible to provide you with accurate, such as your birth year and sex. We also collect your name, but you can use a pseudonym by simply entering any name of your choice when you sign up.* We do not collect home addresses or other identifying information.
Your payment is processed by reputable and secure payment processing companies, i.e. Stripe and PayPal.
We also honor customer requests to completely delete their genetic and personal data from our database. Please reach out to support@selfdecode.com if you would like your data deleted.
* Please note that a pseudonym cannot be used for orders from the Lab Shop, as the full legal name will need to be provided for the purchased lab requisition. This information is then verified by Quest upon completion of the test.