DNA Sample Collection Guide


Please ensure your client does not eat, drink, smoke, brush your teeth, or chew gum for at least 1 hour before collecting your sample. If your client forgets, please email us to purchase a replacement kit.

Buccal (Cheek) Swab DNA Test Kit with Vials

US Clients

Your DNA kit includes two soft swabs to collect cells from inside your client's cheek and two vials to preserve their sample.

Before Collecting:

  1. Verify Barcode: Make sure the numbers on both vials match. If they don't, contact support@promicsedge.com.
  2. Register Kit: If you gave the kit to your client from your in-office stock, the kit will need to be registered. Please see here for registration instructions and guidelines.

The DNA kit includes two soft swabs, which are used to collect cells from the inner lining of your client's cheek (buccal cells).

Collection Instructions:

  1. Follow the below instructions to collect your client's cheek cell sample:

  1. Place the samples in the biohazard bag and then into the return envelope.

Returning Kits

RapiDry Swab DNA Test Kit

International Customers

Before Collecting:

  1. Verify Barcode: Make sure the numbers on both vials match. If they don't, contact support@promicsedge.com.
  2. Register Kit: If you gave the kit to your client from your in-office stock, the kit will need to be registered. Please see here for registration instructions and guidelines.

Registration and Sample Collection:

Scan the QR code on the kit box or visit www.selfdecode.com/en/instructions/ for detailed collection instructions.

Mailing Your Kit:

WGS Dry Swab DNA Test Kit

Applies to all WGS kits and Latin American customers

Before Collecting

  1. Verify Barcode: The kit number on the plastic pouches should match the kit number on the box. If they don't match, contact support@promicsedge.com.
  2. Register Kit: If you gave the kit to your client from your in-office stock, the kit will need to be registered. Please see here for registration instructions and guidelines.

Collection Instructions

  1. On a clean surface, open one swab and set the pouch aside for later.
  2. Insert the swab into your mouth and scrape the inside of your cheek for 45 seconds, rotating the swab firmly.
  3. Place the swab on a clean paper towel and let it air-dry for at least 30 minutes. Make sure it's completely dry before proceeding.
  4. Repeat steps 1-2 on the opposite cheek using the second swab. Keep the two swabs from touching each other.
  5. Once dry, return each swab to its original pouch and seal them.
  6. Place the sealed pouches into the provided return envelope, seal it, and mail it back.

Returning Kits

Saliva DNA Test Kit

Please see this article for more information.

If you have any questions about the collection process, please email support@promicsedge.com.

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