How to Sign Up for PromicsEdge & Set Your Account Preferences

To set up your PromicsEdge account, sign up at promicsedge.com, set your account preferences, and finish your profile. This guide walks you through each step.

Watch the video walkthrough


Step 1: Sign Up for a PromicsEdge Account

  1. Go to promicsedge.com.
  2. Enter your email and password, read and accept the Terms of Service, and click Sign Up Free.

Step 2: Set Your Account Preferences

After signing up, you'll be prompted to select your preferences so we can customize your experience. You can choose:

  • How you want to distribute your PromicsEdge DNA Test Kits:
    • Send from PromicsEdge (recommended): we store your DNA test kits in our warehouse and send them directly to your clients on request.
    • Deliver from your office: we ship your DNA test kits to your location so you can hand them to clients yourself.
  • Which box to use for your DNA test kits:
    • Branded (recommended): kits with SelfDecode branding.
    • Unbranded: generic blue and white kits.

You can update your preferences anytime in two ways:

  1. From your Account Settings.
  2. From the bulk kit order checkout.

How to change your DNA kit order preferences


Step 3: Finish Your Account Set-Up

  1. Enter your name as you'd like it to appear on your account when you log in.
  2. Select your qualification and specialization so we can further customize your experience.

FAQs

Can I invite team members to join my account?

PromicsEdge is currently built for individual practitioners and doesn't support multiple log-ins. Practitioners who want to share their account with their team can share their log-in credentials at their own discretion.

Can I change my account preferences?

Yes. You can update your preferences anytime from your Account Settings.


Next Step

How to add or refer a client

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