What countries do you ship to?

SelfDecode ships DNA kits to most countries and territories worldwide. A small number of countries are excluded due to local customs restrictions or national regulations.

Countries we cannot ship to

Afghanistan, Albania, Antarctica, Belarus, Burundi, Crimea (Ukraine), Cuba, Eritrea, France, Iran, Iraq, Kosovo, Mali, Montenegro, Myanmar, North Korea, North Macedonia, Russia, Serbia, Somalia, South Korea, South Sudan, Sudan, Syria, Ukraine, Venezuela, Vietnam, Yemen, and Zimbabwe.

Note: These restrictions come from government and customs regulations, not from SelfDecode policy.

Options for Restricted Countries

If a client can't receive a DNA kit at their location, they can still use PromicsEdge with a raw DNA file from another provider.

Special instructions for India

If you're in India, you can order a DNA kit by emailing support@selfdecode.com with your shipping address and phone number. Our team will send you a payment link, and once payment is complete your kit will be dispatched. Please note that customers in India arrange and pay for their own return shipping to our UK receiving hub (Milton Keynes) — prepaid return labels aren't available for India.