How to Download Reports as PDFs

All of your client's downloadable reports are available in one place. Since created clients don't have direct access to their own account, the only results they'll see are the PDFs you choose to share with them — giving you full control over what's delivered and when.

Where to Find Reports

1. Go to your My Clients page and click the client's name.
2. You'll be taken to their profile overview, where all available reports are listed and ready to download.

Key Reports to Start With

Here are the two most comprehensive reports we recommend downloading first:

• Health Overview Report — A comprehensive summary of your client's most important genetic health results
• Medical Overview Report — A clinically formatted summary covering genetic risk assessments, PGx insights, and carrier status

These two reports together provide a strong foundation for any client consultation.

How to Download & Share a Report

1. From your client's profile, browse the available reports or use the search bar near the top of the screen to find a specific report by name.
2. When you find the report, click Download. The report will generate in Simple Style by default.
3. If you prefer a more detailed or customized format, use the dropdown menu beside the Download button to select a different report style before downloading.
4. The PDF will begin downloading automatically. You can continue browsing other reports while it generates — you'll be notified when it's ready.

💡 Tip: If the download doesn't start automatically, make sure you have pop-ups enabled in your web browser.

Once downloaded, you can share the PDF with your client however you prefer — via email, through a patient portal, printed in-office, or during a consultation.

🙋 Need Help?

If you have questions about downloading or sharing reports, reach out to us at support@promicsedge.com or use the chat bubble in your account.