FAQs
- What other companies do you accept DNA files from?
- Do You Ship to My Country?
- How Long Does it Take to Receive my DNA Results?
- I already have a DNA file, should I purchase a test from you?
- What does the SelfDecode Lifetime Plan Include?
- Can SelfDecode Diagnose Me?
- Why Does my Report say "No Data Available" for Some SNPs?
- I forgot to register my test kit!
- Do you Sell My Data?
- What File Formats does SelfDecode accept?
- Where Can I Find Referral Discounts for My Friends & Family?
- Where Can I Find Professionals to Help Interpret my Genes?
- Do We Analyze Whole Genome Sequencing Files?
- Do you provide individual consultations?
- What happens if I order a kit outside the US and it gets stuck at customs?
- Do We Accept Guest Posts?
- Can I add another DNA file to my account?