FAQs
- Do You Ship to My Country?
- What other companies do you accept DNA files from?
- Do We Offer a Family Plan?
- How Long Does it Take to Receive my DNA Results?
- I Already Have a DNA file, Should I Purchase Yours?
- How to Upload an Additional File
- What does the SelfDecode Lifetime Plan Include?
- Where Can I Find Professionals to Help Interpret my Genes?
- Can SelfDecode Diagnose Me?
- I forgot to register my test kit!
- Do you Sell My Data?
- What File Formats does SelfDecode accept?
- Do We Analyze Whole Genome Sequencing Files?
- Why Does my Report say "No Data Available" for Some SNPs?
- Do you provide individual consultations?
- Where Can I Find Referral Discounts for My Friends & Family?
- What happens if I order a kit outside the US and it gets stuck in customs?
- Do We Accept Guest Posts?