Welcome To PromicsEdge Lite

Your Onboarding Hub

We’re so excited to have you here. This page is your go-to resource for getting started with PromicsEdge Lite.

💡 Pro Tip: Bookmark this page and come back any time you need help.

Here's what you'll find in this guide—

  • An explanation of what PromicsEdge Lite is
  • A tutorial video to show you how to sign up
  • A tutorial video to show you how to use the platform
  • Options for contacting customer support

What is PromicsEdge Lite?

PromicsEdge Lite is a flexible, pay-per-report solution designed for Practitioners and B2B partners. It allows you to:

  • Order reports à la carte
  • Upload DNA files or order kits
  • Customize reports with optional white-labeling
  • Receive monthly invoices instead of paying per transaction

👉 You can find a comprehensive list of reports and features here. All Reports are available for purchase.

How Do I Sign Up?

  1. Sign up here by entering your email address, agreeing to the Terms of Service, and clicking Get PromicsEdge Lite. We will email you with more information.
  2. Please carefully read the email you receive and reply to it confirming you're aware of the billing flow and pricing.
  3. Once you've replied, our team will set up your account within 2-3 business days.

You can email support@promicsedge.com with any questions.

How To Use the Platform

If you have any questions or concerns, feel free to reach out to support@promicsedge.com.

How Does Billing Work?

You would receive a monthly invoice from our team. Please book a call with our Practitioner Manager according to the instructions in the email you'll receive after signing up.

We will eventually set up native billing but it's not ready yet.

You will receive pricing details via email after signing up.

FAQs

Q: Can I white label the reports?

A: Yes, white-labeling is available but must be unlocked manually at a per-report price.

Q: Is there a subscription or contract?

A: No. It's a pay-as-you-go platform with optional upfront credits.

Q: Can I use my own DNA files?

A: Yes, and the cost is reduced by up to 50% compared to using a DNA kit.

Q: When will native billing be ready?

A: Likely by end of 2025. For now, we bill manually.

Q: How is pricing structured?

A: Base price + markup model rather than fixed discounts. You'll receive pricing details via email after signing up.

Got Questions?

Email support@promicsedge.com.

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