How to Upload a DNA File to 2.0 from Legacy

Your clients' DNA files that were on Legacy were not automatically transferred to the 2.0 site for data security purposes. 

Here are instructions for uploading your clients' DNA files to 2.0:

First, you will need to obtain the raw DNA file for your client from the Legacy dashboard. You can access the Legacy dashboard by selecting the word Legacy at the top of the screen:

You can download the raw data file by scrolling down the page to the My Clients section.

You will see a download button to the right of your client's name. If you click this, it will download their raw data file:

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Next, head back to your 2.0 My Clients dashboard by selecting 2.0 at the top of the screen:

On the My Clients page, select Add Client.

Fill out the profile information for your client. 

Then, select Create Client.

Select Upload DNA File:

Select Browse and then select the raw DNA file from your Downloads folder. Or, drag and drop your client's file into the blue dotted box. Select Upload File.

Select OK.

You will be taken back to the 2.0 My Clients page. Your client's DNA file will show as scanning on your dashboard.

Please allow a few hours for the DNA file to finish scanning. Because the 2.0 analysis is more advanced than the Legacy analysis, it takes more time.

When the file is finished scanning, it will show as Active:

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